500K+ Hours of Call Center Audio | AI Training Data | Annotated audio data for AI | Stems, Diarized Transcripts, Scene Descriptions | Global Coverage
Overview
500K+ Hours of Call Center Audio | AI Training Data | Annotated audio data for AI | Stems, Diarized Transcripts, Scene Descriptions | Global Coverage is an audio and text dataset. The provider states a volume of 500,000 hours. Typical applications include speech recognition, speaker recognition and conversational AI. Relevant sectors: AI & Machine Learning. The listing mentions transcription, speaker labels and polygons / segmentation. Pricing is not published and is provided on request.
Primary applications
What the listing offers
- Stated volume of 500k hours.
- Listing mentions transcription, speaker labels, polygons / segmentation.
This dataset contains over 500,000 hours of call center audio recordings, collected from contributors around the world. Built specifically for AI and machine learning applications, it offers deeply annotated, context-rich audio designed to support next-generation conversational AI, speech recognition, and multimodal understanding. Key Features 1. Comprehensive Annotation Layers Each audio file is delivered with multiple synchronized metadata components: Speaker diarization (per-speaker segmentation and labeling). Individual stems for clean, isolated audio sources. High-accuracy transcripts, including disfluencies and natural speech patterns. Scene descriptions detailing environment, context, background sounds, and conversational intent. Acoustic metadata such as noise profile, channel setup, and recording conditions. This depth of annotation enables advanced tasks including ASR development, intent modeling, emotion recognition, and dialogue-state tracking. 2. Unique Sourcing Capabilities Data is sourced through structured, gamified contribution pipelines that encourage natural, unscripted dialogue across thousands of global participants. This ensures: Authentic, real-world speech. Wide demographic and linguistic variation. Consistent inflow of fresh recordings. Ability to produce custom datasets, including requests for specific accents, age groups, conversation types, emotional tones, or environments (e.g., indoors, outdoors, noisy, clean, telephone, VoIP). 3. Global Linguist
Related datasets
More in Speech & Audio →Audio Data & Speech Datasets | Real Call Center Conversations for ASR & Voice AI
WiserBrand offers premium audio data sourced exclusively from real-world, high-emotion customer service conversations.
- Language
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- Volume
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- Domain
- Education +1
- Use case
- Speech recognition
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