AI Training Dataset [Audio Calls and Transcriptions] – Real support conversations for training conversational and sentiment-aware AI
Overview
AI Training Dataset [Audio Calls and Transcriptions] – Real support conversations for training conversational and sentiment-aware AI is an audio and text dataset. Typical applications include speech recognition, fine-tuning & instruction data, conversational AI and 1 more. Relevant sectors: Education and AI & Machine Learning. The listing mentions transcription, timestamps and classification labels. It is offered as a paid dataset; pricing details are provided on request.
Primary applications
What the listing offers
- Listing mentions transcription, timestamps, classification labels.
This dataset offers real-world customer service call transcriptions, making it an ideal resource for training conversational AI, customer-facing virtual agents, and support automation systems. All calls are sourced from authentic support interactions across 160+ industries — including retail, finance, telecom, healthcare, and logistics. What’s included: - Verbatim call transcriptions of customer-agent dialogues - Human-curated summaries of each call’s topic and resolution - Sentiment classification per call: positive, neutral, or negative - Call duration, timestamp, location, and industry tags - Optional: company name and issue category Use this AI training dataset to: - Train large language models on real customer-service language and task flow - Improve chatbot responses with exposure to actual customer concerns - Model complaint escalation and frustration signals - Support summarization pipelines for QA and operations tools - Benchmark and test conversational agents on unseen, real-case inputs With diverse industries and naturally spoken interactions, this dataset is ideal for AI teams that require reliable, human-language training material grounded in real-world support scenarios.
Related datasets
More in Speech & Audio →Hindi AI Training Dataset [Support Calls] – Real customer voice data for multilingual speech and NLP model training
This dataset contains Hindi-language customer service calls, recorded from real consumer interactions across diverse Indian industries.
- Language
- Hindi
- Volume
- —
- Domain
- Education +1
- Use case
- Speech recognition
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