English call-center transcriptions, plumbing HVAC electrical, de-identified
Overview
English call-center transcriptions, plumbing HVAC electrical, de-identified is a text dataset. It covers English (United States of America). The provider states a volume of 1,500,000 hours. The listing mentions transcription and timestamps. Pricing is not published and is provided on request.
What the listing offers
- Stated volume of 1.5M hours.
- Regional coverage: English (United States of America).
- Listing mentions transcription, timestamps.
- A sample is indicated as available from the provider.
A collection of inbound and outbound call center audio transcriptions from real‐world customer calls in plumbing, hvac, and electrical domain, recorded between 2023 and 2026. transcription has ≥96% accuracy, fully de‐identified. each call is accompanied by rich metadata, including call disposition (e.g., job booked, inquiry, out‐of‐area), job type or trade, urgency indicators, booking outcome, call direction, geographic information (city/state), customer type (residential or commercial), duration, timestamp, and a hashed agent identifier.
Technical specifications
- Modalities
- Text
- File formats
- Not specified by the provider
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- Language
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- Volume
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- Domain
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- Use case
- Speech recognition
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