Loan Servicing Call Audio Dataset (Spain, Spanish)

This dataset consists of audio recordings capturing loan servicing call scenarios in Spain, conducted in Spanish. The data reflects conversations between finance professionals and customers, including payment inquiries, account statusdiscussions, repayment negotiations, and service related decision exchanges. The dataset is designed to support speech based AI models for financial interaction analysis, customer service automation, and loan operations monitoring. It is particularly useful for applications such as call analysis, customer intent detection, and workflow optimization in financial services environments.