Swedish Unscripted Call Center Telephony speech dataset | 165 Hours | Speech Data

Swedish(Sweden) Unscripted Call Center Telephony speech dataset, covers reservation domain, including terms, accents and emotions in call center scenario, mirrors real-world interactions. Transcribed with text content, speaker's ID, gender, and other attributes. Our dataset was collected from extensive and diversify speakers, geographicly speaking, enhancing model performance in real and complex tasks. Quality tested by various AI companies. We strictly adhere to data protection regulations and privacy standards, ensuring the maintenance of user privacy and legal rights throughout the data collection, storage, and usage processes, our datasets are all GDPR, CCPA, PIPL complied. Format 8kHz 16bit, wav, mono channel Recording condition Phone recording system, with low background noise (call center scenario) Recording content Spontaneous inbound and outbound callings Country Sweden(SWE) Language(Region) Code sv-SE Language Swedish Features of annotation Transcription text, timestamp, speaker ID, accent, gender, noise; Accuracy Word Accuracy Rate (WAR) 98%