Germen Real-time Speech Data of Typical-fields Customer Service | 138 Hours | Speech Data

German(Germany) Unscripted Call Center Telephony speech dataset, covers telecommunications, finance domain, including terms, accents and emotions in call center scenario, mirrors real-world interactions. Transcribed with text content, speaker's ID, gender, and other attributes. Our dataset was collected from extensive and diversify speakers, geographicly speaking, enhancing model performance in real and complex tasks. Quality tested by various AI companies. We strictly adhere to data protection regulations and privacy standards, ensuring the maintenance of user privacy and legal rights throughout the data collection, storage, and usage processes, our datasets are all GDPR, CCPA, PIPL complied. Format 8kHz 16bit, wav, mono channel Recording condition Phone recording system, with low background noise (call center scenario) Recording content Spontaneous inbound and outbound callings in typical domain, such as telecommunications, finance, etc. Language German Features of annotation Transcription text, timestamp, speaker ID, accent, gender, noise; Accuracy Word Accuracy Rate (WAR) 98% Country Germany(DEU) Language(Region) Code de-DE